Masuga Smile Doodle

Our Process

A dependable process keeps your project moving forward without surprises. Through open communication and thoughtful planning, we guide each phase from first meeting to launch — creating a website that’s reliable, effective, and easy to maintain.

1. Discovery

Every project starts with understanding your goals and challenges. We dig into what’s working, what’s not, and what success looks like — setting the stage for everything that follows.

You’ll get:

  • Strategy sessions that clarify priorities and direction

  • A concise outline of scope, milestones, and deliverables

  • A shared definition of success

Outcome: A clear roadmap that guides design and development.

2. Structure & Content Planning

Next, we turn ideas into structure. We define how content and functionality fit together so the site makes sense to both visitors and editors.

You’ll get:

  • Wireframes showing layout and hierarchy

  • Guidance on organizing and preparing content

  • A content plan that balances flexibility with simplicity

Outcome: A solid framework ready for design.

3. Design

With the structure in place, design brings everything to life. Working with our trusted design partners, we create a visual experience that reflects your brand and supports your goals — clean, accessible, and built for performance.

You’ll get:

  • Visual direction and tone exploration

  • High-fidelity design mockups for review

  • A cohesive design system ready for development

Outcome: Approved, functional designs that look great and work even better.

4. Development

Once designs are approved, we build your site in Craft CMS — with performance, longevity, and ease of management in mind. We code everything from the ground up so your team has full control without fear of breaking anything.

You’ll get:

  • Regular progress updates and previews

  • A private staging site for review and feedback

  • Thoughtful development choices that save time later

Outcome: A fast, flexible website that’s simple to manage and ready to launch.

5. Quality Assurance & Training

Before launch, we test everything — forms, links, speed, accessibility — and train your team on managing content in Craft CMS so you’re comfortable from day one.

You’ll get:

  • Comprehensive testing across devices and browsers

  • CMS training tailored to your editors

  • Time to review and request final adjustments

Outcome: A stable, polished site ready to go live.

6. Launch & Ongoing Support

We coordinate every detail of the launch so it’s smooth and stress-free. Afterward, we stay available for questions, refinements, and future enhancements.

You’ll get:

  • A coordinated, low-stress launch

  • 15–30 days of post-launch support

  • The option to continue working with us for maintenance and growth

Outcome: A successful launch and a reliable partner for what comes next.

How We Work

  • Single point of contact: You’ll always know who to reach.

  • Defined milestones: Each phase ends with review and approval.

  • Open communication: Regular updates keep everyone aligned.

  • Respect for your time and budget: No surprises, no chaos.

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“From start to finish...easily one of the best experiences I've had with a development team. The launch could not have gone any smoother.”

T.M.C. Senior Project Manager
Decorative Masuga Angle
Masuga dots pattern

Give us a shout!

See how easy it can be to have a website that empowers you to be your best.

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